Onboarding and migrationFrom set-up to first paymentwe’re with you at every step
We assign you an experienced onboarding specialist from day one; together you set up everything from POS to ERP integration and test every step. We run the process until your first successful payments.
From Arnica to Skytech, leading brands run their B2B payments on Tahsildar.
You complete every onboarding step together with your specialist
Your specialist tells you what’s needed at each step; we do the rest together. Every configuration is tested before go-live.
- From youNominate a contact person at your company.With your specialistAn experienced onboarding specialist is assigned right away, and you build the onboarding plan together.
- From youChoose the banks and payment institutions you want to work with.With your specialistWe manage the process of obtaining API credentials from banks and payment institutions, guide you step by step and set up your POS.
- From youShare your priorities on fees, settlement and instalments.With your specialistTogether we set up the rules that decide which POS each payment goes through.
- From youSend us your dealer list and working rules.With your specialistWe configure dealers, sub-dealers, users, permissions and your company settings together.
- From youGrant access to your ERP.With your specialistWe connect your ERP and configure the sync with you; no systems integrator needed.
- From youApprove the test transactions.With your specialistWe test every configuration end to end and stay with you until your first successful payments.
One point of contact, the same specialist, start to finish
We don’t leave set-up to you. Process management, hands-on support and quick answers come together in one specialist, as standard for every customer.
From obtaining payment API credentials from banks and payment institutions to the test plan, we track every step and guide you through it.
- POS set-up
- Routing rules
- Dealer, user and company configuration
- ERP integration
- End-to-end testing
During onboarding, your questions go to a specialist who knows you and your set-up, not to a call centre.
+90 850 532 75 05Switching from another platform? Your payments keep running
Tahsildar is set up in a parallel run alongside your current system. Your existing payments keep running until testing is complete and your first successful payments come in.
- Dealer data and customer accounts migrated at no extra cost
- Historical payment data migrated on request
- Usually live within 24 hours; timing may vary with your infrastructure
Illustrative only. Your migration timeline is planned together with your specialist.
Frequently asked questions
Can’t find the answer you need? Talk through your onboarding plan with our team.
+90 850 532 75 05No. Premium onboarding support is standard for every customer; there’s no separate package to buy.
POS set-up, obtaining payment API credentials from banks and payment institutions, routing rules, dealer and user configuration, your other company settings and ERP integration are all done together with your specialist. Everything is tested end to end before go-live.
Nominate a contact person, share your dealer list and working rules, grant access to your ERP and approve the test transactions. Your specialist tells you what’s needed at each step.
API credentials are issued to your company by the bank or payment institution. We manage that process and guide you step by step; once the credentials arrive, you complete POS set-up and testing with your specialist.
Most customers go live within 24 hours. Overall timing depends on bank and payment institution processes, your dealer structure and your ERP infrastructure. Your specialist builds a plan for you in the first call.
Your onboarding specialist stays with you until payments are running successfully. Your operations and sales account managers are on the team from the day you sign and become your first point of contact after go-live.
No. Tahsildar is set up in a parallel run alongside your current system; your existing payments keep running until testing is complete and your first successful payments come in. Dealer data and customer accounts are migrated at no extra cost, and historical payment data on request.
Let’s build your onboarding plan together
Fill in the form; we’ll listen to your needs and prepare your onboarding plan with you.
- 01Fill in the formTell us which products you want and what you use today.
- 02Meet your specialistThey build your onboarding plan with you.
- 03Complete set-up togetherWe’re with you until your first successful payment.