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Industries

B2B payments built forthe hardware industry

Bring payments for thousands of product lines onto one platform, from hardware stores to industrial customers. Take orders together with payment, and get paid without waiting on cheques and promissory notes.

Request a free demoHow it works

From Hilton to Adel, leading brands run their B2B payments on Tahsildar.

Hilton
English Home
Mutlusan
Yayla
Elite World
Genpa
Adel
In a hardware wholesaler’s warehouse, a stockman takes down a box while a dealer checks the order
Regular payments across multi-line dealer orders
Problems and solutions

The payment problems hardware companies know best

Hand tool, fastener, workwear and safety, electrical and plumbing supply manufacturers, hardware wholesalers and distributors run into the same issues. Tahsildar has a ready answer for each.

01 · OrdersThousands of lines, small and frequent ordersStores read out dozens of lines by phone every week; price and stock are checked by hand.SolutionDealer Order Management02 · TermsCheques, promissory notes and open accountsPost-dated cheques or notes from stores; one that bounces upsets the cash plan.SolutionDealer Financing03 · SecurityMail order and card details by phoneCard details are taken by phone or on a form, creating security and data protection (KVKK) risk.SolutionOnline PaymentsVirtual POS04 · Field and counterPOS costs for field reps and counter salesA separate bank POS for every rep and sales point, each with its own fees and turnover terms.SolutionPhysical POSDealer Payments05 · ReconciliationMany small payments, many accountsSmall payments arrive from hundreds of stores; each is posted to an account by hand.SolutionERP / CRM Integration06 · Dealer riskComing soonThe risk in open-account stores goes unseenA store whose purchases fall or payments slip is often noticed only when it pays late.SolutionCommercial ScoringDBS Reporting
Problem 1 · Orders

Thousands of lines, small and frequent orders

In hardware, the range runs to thousands of product lines, and stores place small but many-line orders every week. Lines are read out over the phone, and dealer-specific prices and warehouse stock are checked one by one.

Solution

  • Dealers order from your private B2B storefront using price lists specific to their dealer group
  • Stock by warehouse; units of measure and unit conversion (piece, box, case)
  • Category and brand discounts, volume target discounts, gift vouchers and coupons
  • Your sales reps order from the field and sub-dealers from their own screen
  • Automatic or manual order approval; email and SMS notifications
ServiceOur team uploads your products, price lists and settings during onboarding.
Dealer Order Management
Weekly store order
Bursa Hardware · 46 lines
Illustrative example
The usual way
  1. The store reads out 46 lines by phone
  2. Price and stock are checked by hand
  3. The order is keyed into the ERP line by line
With Tahsildar
  1. The store builds the basket with its own price list
  2. Warehouse stock and case units show in the basket
  3. The order and payment sync to the ERP

No more reading lines over the phone. Orders arrive together with payment.

Problem 2 · Terms

Cheques, promissory notes and open accounts

Sales to hardware stores and dealers often run on open account, post-dated cheques or promissory notes. A cheque that bounces or a note that isn’t honoured upsets the cash plan of a thin-margin business.

Solution

  • Your dealer chooses Dealer Financing at checkout; once the loan is disbursed, the amount goes straight to your company
  • No waiting on cheque or promissory note maturities; your dealer repays the bank on term
  • Your company never becomes the dealer’s debtor or guarantor; the bank makes the credit decision
  • With Fibabanka and İşbank İşPay (DijiKolay Finansman), without visiting a branch
  • Terms of up to 18 months, company-specific pricing and cost sharing with Fibabanka
Dealer Financing
Pre-season stock
Aegean Hardware Store · TRY 320,000
Illustrative example
The usual way
  1. The store hands over a 90-day post-dated cheque
  2. Whether the cheque clears stays uncertain until maturity
  3. If it bounces, the chase begins
With Tahsildar
  1. The dealer chooses to pay with financing at checkout · Fibabanka, 12 months
  2. Once the loan is disbursed, the amount lands in your account
  3. The term sits between your dealer and the bank; you are not a guarantor

Cheque risk doesn’t stay with you. The amount is in your account on the day the loan is disbursed.

Problem 3 · Security

Mail order and card details by phone

For remote stores and industrial customers, card details are still taken over the phone or on a mail order form. Card data circulating inside the company is a risk for both security and Turkey’s data protection law (KVKK).

Solution

  • Send a payment link by SMS, email or QR code; your customer enters their own card details
  • Payment is made on a secure page on your company’s own domain, with 3D Secure
  • Bulk links to all your dealers in one click; track who opened and paid on one screen
  • Get your Virtual POS through Tahsildar at no charge from Tahsildar; payments go to your own IBAN
  • Tahsildar runs on PCI-DSS compliant infrastructure and data is processed under KVKK
Online PaymentsVirtual POS
Remote payment
Industrial customer · TRY 18,600
Illustrative example
The usual way
  1. The customer reads out card details over the phone
  2. Details go on a form and are keyed into the POS
  3. Card data stays on paper or in email
With Tahsildar
  1. A payment link goes out by SMS
  2. The customer pays on a secure page with 3D Secure
  3. The payment shows in the panel and posts to the right account

Card data never passes through your team. No more mail order forms.

Problem 4 · Field and counter

POS costs for field reps and counter sales

Field reps go from store to store, and the wholesaler’s counter sells too. Every point needs its own bank POS, with fees, minimum turnover commitments and rates paid separately on each device.

Solution

  • Assign a Physical POS to your field rep, who takes card payments in the field independently of the dealer
  • Single-payment sales land on your company card the next day at 0% fee, weekends and public holidays included
  • One fixed fee across all partner banks; no inactivity fee and no minimum turnover
  • See which POS is with which rep and how much came in from each point on one screen
  • Dealers pay you 24/7 from their own screen with Dealer Payments
ServiceGet a free POS pricing quote from at least 3 payment institutions.
Physical POSDealer Payments
Field payments
8 field reps · one-week round
Illustrative example
The usual way
  1. Reps collect cash and cheques
  2. Each device’s fee is paid separately
  3. Payments are written into a ledger in the evening
With Tahsildar
  1. Stores pay by card on the rep’s POS
  2. Single-payment sales on your card the next day at 0% fee
  3. All reps’ payments on one screen

You keep your turnover. Instalment transactions use current market rates.

Problem 5 · Reconciliation

Many small payments, many accounts

Small payments from hundreds of hardware stores arrive at different banks. Posting each one to the right account and separating refunds and part payments becomes a daily burden for accounting.

Solution

  • Dealers pay from their own screen, so the payer is known; the payment posts to their customer account in your ERP
  • Payments, POS transactions, refunds and voids post to the right customer account
  • Customer master data, balances, open items and invoices sync from your ERP to Tahsildar
  • Bi-directional sync with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim); no middleware
  • Sync timing is set in the panel and every sync is logged
ERP / CRM Integration
Daily payments
138 payments · 520 accounts
Illustrative example
The usual way
  1. Each bank statement is downloaded separately
  2. The customer is found from the description and the payment posted by hand
  3. Refunds are kept on a separate list
With Tahsildar
  1. Every payment posts to the dealer’s customer account in the ERP
  2. Refunds and voids post to the right account too
  3. A failed sync shows up with its reason

Less double entry, an ERP that stays current. Daily reconciliation gets shorter.

Problem 6 · Dealer riskComing soon

The risk in open-account stores goes unseen

Among hundreds of stores on open account, spotting the one that’s starting to struggle is hard. Falling purchases and slipping payments start months earlier, but are often noticed only when a payment is late.

Solution

  • Commercial Scoring: your whole dealer network monitored weekly, with deterioration visible 60–90 days before a late payment
  • Improving and deteriorating dealers listed separately; a notification when a grade changes
  • Track by region, sales rep and dealer group
  • DBS Reporting: DBS credit limits, invoices and maturities across all banks in one panel
  • No paperwork from dealers, no extra integration

Both products are in development. Commercial Scoring is for companies that run dealer payments on Tahsildar; DBS Reporting is reporting only.

Commercial ScoringDBS Reporting
Dealer scores
This week · by region
Illustrative example
The usual way
  1. A store’s purchases fall without anyone noticing
  2. Payments start to slip
  3. The open account is closed only after a late payment
With Tahsildar
  1. A store with weakening purchase continuity is flagged
  2. A notification when the grade changes
  3. Terms are reviewed before any late payment

Open-account decisions backed by data. See risk before a payment is late.

Hardware

Frequently asked questions

Can’t find the answer you need? Review your store and dealer network’s payment set-up with our team.

+90 850 532 75 05

Companies selling to hardware stores, dealers or industrial customers: hand tool, fastener, workwear and safety, electrical and plumbing supply manufacturers, hardware wholesalers and distributors. As the parent company, you track payments across your whole network on one screen.

With Dealer Order Management, our team uploads your products, price lists and settings during onboarding, and you can add more yourself. Dealer-group price lists, product visibility, stock by warehouse and units of measure are all set up.

By credit card in a single payment or in instalments, or with Dealer Financing. With Dealer Financing, the amount goes straight to your company once the loan is disbursed, and your dealer repays the bank on term. Your company never becomes the dealer’s debtor or guarantor.

Send your customer a payment link by SMS, email or QR code. They enter their own card details on a secure payment page on your company’s domain and pay with 3D Secure, so you never need card details by phone or on a form.

Assign a Physical POS to your field rep, who takes card payments in the field independently of the dealer. Single-payment sales land on your company card the next day at 0% fee, and you see which POS is with which rep and how much came in on one screen.

Tahsildar syncs bi-directionally with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim), as well as other widely used ERPs. Customer master data, balances and open items come from your ERP; payments, POS transactions, refunds and voids post to the right customer account. No middleware is needed; you only grant access.

Most set-ups go live within 24 hours, depending on your infrastructure. You set everything up together with your dedicated onboarding specialist, and your existing dealer data and customer accounts are migrated at no extra cost.

Onboarding and migration

Tahsildar is offered as a package. We’ll work out the products and plan that fit you in a free demo. Onboarding support, your dedicated account managers and web services / API come at no extra cost.

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Let’s plan your hardware payments together

Fill in the form and we’ll review your store, dealer and field payments with you in a free demo.

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Hardware industry

Monthly volume