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Payments built forhealthcare providers

Bring payments from domestic and international patients onto one platform, from consultations to treatment packages. Take payments by link without card details, and have each one posted to the right account in your accounting system.

Request a free demoHow it works

From Genpa to İşbir, leading brands run their B2B payments on Tahsildar.

Genpa
Global Pharma
Hekimpan
Faber-Castell
Netafim
Kuzeyboru
İşbir
At a private clinic reception, a nurse checks appointments on a tablet while a patient waits
Clinic and hospital payments in one place
Problems and solutions

The payment problems healthcare providers know best

Private hospitals, medical centres and polyclinics, aesthetic, eye and physiotherapy clinics, laboratories and imaging centres, and health tourism firms run into the same issues. Tahsildar has a ready answer for each.

01 · Health tourismPre-treatment payments from patients abroadA deposit confirms the treatment plan; international transfers are slow and card details are asked for by email.SolutionOnline PaymentsPayment Orchestration02 · Treatment packagesPhysiotherapy, diet and session packagesSession packages run over months; each month’s payment is chased at reception.SolutionOnline Payments03 · High valueHigh costs for surgery and complex treatmentPatients can’t pay at once; when card limits and instalments fall short, treatment is postponed.SolutionPayment OrchestrationDealer Financing04 · Multiple POSScattered POS terminals across cashiers, branches and unitsPOS terminals from different banks; fees, settlement and refunds on separate screens.SolutionPOS ReportingPhysical POS05 · AccountingWhich account does a patient payment go to?Payments at the cashier, online and by transfer are keyed into accounting by hand.SolutionERP / CRM Integration06 · SuppliersPaying medical consumables and pharma suppliersSuppliers work on short terms; patient and institutional payments take longer.SolutionSupplier Payments
Problem 1 · Health tourism

Pre-treatment payments from patients abroad

For patients coming from abroad, the treatment plan is confirmed with a deposit before the flight. International transfers are slow and costly, card details are requested by email, and the payment page isn’t in the patient’s language.

Solution

  • Send the patient a payment link by email, SMS or messaging app; the patient enters their own card details
  • Multi-currency and multilingual support; 122 currencies supported
  • Payment Orchestration routes payments to a POS by currency according to your rules
  • Payment is made on a secure page on your company’s own domain, with 3D Secure
  • Track with timestamps whether each link was opened and paid
Online PaymentsPayment Orchestration
Pre-treatment deposit
International patient · €2,500 deposit
Illustrative example
The usual way
  1. The patient is sent an IBAN and an international transfer is awaited
  2. Card details are requested by email
  3. Whether the money arrived is clear only days later
With Tahsildar
  1. A euro link for the deposit goes out by email
  2. The patient pays in their own language with 3D Secure
  3. The payment shows in the panel with a timestamp

The payment confirms the treatment plan. Patients pay in their own currency.

Problem 2 · Treatment packages

Physiotherapy, diet and session packages

Physiotherapy, diet, counselling and aesthetic session packages run over several months. Each month’s payment is chased at reception, and when sessions go ahead before payment, tracking gets harder.

Solution

  • Set a weekly, monthly or custom payment schedule once; each payment starts automatically when it falls due
  • Retry rules for failed transactions
  • Automatic reminders go to patients before the due date; late payments show up in the panel
  • Patients pay by card in a single payment or up to 12 instalments
  • Set the amount, description and validity for each payment
Online Payments
Physiotherapy package
12 sessions · monthly payment
Illustrative example
The usual way
  1. Reception reminds the patient every month
  2. Sessions go ahead before payment
  3. Outstanding balances are listed at month-end
With Tahsildar
  1. A monthly schedule is set up once
  2. Each payment starts automatically when due
  3. Failed transactions are retried
Paid
86
Due
9
Overdue
3

Package payments don’t depend on reception. Every patient’s payment status on one screen.

Problem 3 · High value

High costs for surgery and complex treatment

For complex treatment such as surgery, IVF or aesthetic procedures, the cost exceeds many patients’ card limits. When instalments fall short, treatment is postponed or the provider offers its own terms.

Solution

  • Card payments in a single payment or up to 12 instalments; you decide which instalment options are open
  • Your provider can absorb the instalment interest or pass it on to the patient
  • Payment Orchestration routes every payment to the most suitable POS according to your rules
  • Patients can apply for a Fibabanka personal loan from their phone, without visiting a branch; once disbursed, the amount goes to your provider
  • Visa, Mastercard, Amex and Troy accepted

In Turkey, paying by card in instalments is common practice.

Payment OrchestrationDealer Financing
Complex treatment
Surgical procedure · TRY 240,000
Illustrative example
The usual way
  1. The patient hits their card limit
  2. Treatment is postponed or the provider offers terms
  3. The remaining balance is tracked by hand
With Tahsildar
  1. The patient pays by card in up to 12 instalments
  2. Or applies for a personal loan by phone
  3. Once disbursed, the amount goes to your provider

Treatment doesn’t stall on ability to pay. You decide who bears the instalment interest.

Problem 4 · Multiple POS

Scattered POS terminals across cashiers, branches and units

Cashiers, polyclinics, laboratories and branches run POS terminals from different banks. Fees, settlement times and payouts sit on each bank’s own screen, and accounting combines them at the end of the day.

Solution

  • POS Reporting brings all your virtual and physical POS terminals onto one screen, whether or not they run through Tahsildar
  • The agreed rate is compared with the rate charged on every transaction, with an alert on deviations
  • Payouts are verified against your bank account; a settlement calendar shows what lands and when
  • Refunds and voids are reported separately; erroneous transactions are flagged automatically
  • With Physical POS, single-payment sales land on your card the next day at 0% fee
ServiceGet a free POS pricing quote from at least 3 payment institutions.
POS ReportingPhysical POS
End-of-day POS
Main cashier and 3 branches · 5 banks
Illustrative example
The usual way
  1. Each bank statement is downloaded separately
  2. Fee differences show up at month-end
  3. Refunds are kept on a separate list
With Tahsildar
  1. All POS transactions on one screen
  2. An alert when a rate deviates
  3. Refunds and voids reported separately

Every bank at a glance. Fees, settlement and refunds in one report.

Problem 5 · Accounting

Which account does a patient payment go to?

Patient payments arrive at the cashier, online and by bank transfer, and each is entered into the accounting system separately. Records stay incomplete until each payment is matched to the right patient and service.

Solution

  • A separate payment link for each patient and service; you set the amount and description
  • Payments, POS transactions, refunds and voids post to the right customer account in your ERP
  • Bi-directional sync with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim); no middleware
  • Embed the payment page in your website or patient app and receive payment details via API
  • Every sync is logged; timing is set in the panel
ServicePayment status, amount, instalments and transaction ID sync to your systems via API; web services and API come at no extra cost.
ERP / CRM Integration
Daily patient payments
Cashier, online, transfer · 128 payments
Illustrative example
The usual way
  1. Cashier reports and bank statements are pulled separately
  2. The patient is found from the transfer description
  3. Entries are keyed into accounting by hand
With Tahsildar
  1. A link payment shows who it belongs to
  2. The payment posts to the right customer account in the ERP
  3. A failed sync shows up with its reason

Less double entry. Payment records don’t wait for manual entry.

Problem 6 · Suppliers

Paying medical consumables and pharma suppliers

Medical consumables, pharmaceutical and device suppliers want payment on short terms. Patient and institutional payments take longer, and the gap is covered from working capital.

Solution

  • See supplier payables from your ERP on one screen and pay them in bulk with your corporate card in one click
  • Your supplier is paid the next business day, with no need for factoring
  • Keep your cash longer: up to 40 days on a single payment, up to 12 months in instalments; no interest, only a card fee
  • You decide whether the card fee stays with the supplier or with your company
  • Once paid, the payable closes in your ERP; our team handles supplier onboarding
Supplier Payments
Supplier payables
Due this week · 3 suppliers
Illustrative example
The usual way
  1. The consumables supplier is paid by bank transfer straight away
  2. Patient and institutional payments arrive later
  3. The gap is covered from working capital
With Tahsildar
  1. One bulk corporate card payment to three suppliers
  2. Suppliers are paid the next business day
  3. You keep your cash for up to 40 days on a single payment

Keep your cash longer. No interest, only a card fee.

Healthcare

Frequently asked questions

Can’t find the answer you need? Review your provider’s payment set-up with our team.

+90 850 532 75 05

Healthcare providers taking payments from patients or institutions: private hospitals, medical centres and polyclinics, aesthetic, eye and physiotherapy clinics, laboratories and imaging centres, and health tourism firms.

Send your patient a payment link by email, SMS or messaging app. With multi-currency and multilingual support, the patient pays in their own currency; 122 currencies are supported and rules route payments to a POS by currency.

Yes. In Online Payments you set a weekly, monthly or custom payment schedule once, and each payment starts automatically when it falls due. Retry rules are set up for failed transactions.

You can take card payments in a single payment or up to 12 instalments. You decide which instalment options are open and whether the provider or the patient bears the instalment interest. Patients can also apply for a Fibabanka personal loan by phone; the bank makes the credit decision.

Patients pay on a secure payment page on your company’s domain with 3D Secure, so you never need card details by phone or email. Tahsildar runs on PCI-DSS compliant infrastructure and data is processed under Turkey’s data protection law (KVKK).

Tahsildar syncs bi-directionally with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim), as well as other widely used ERPs. Customer master data, balances and open items come from your ERP; payments, POS transactions, refunds and voids post to the right customer account. No middleware is needed; you only grant access.

Most set-ups go live within 24 hours, depending on your infrastructure. You set everything up together with your dedicated onboarding specialist, and your existing customer accounts are migrated at no extra cost.

Onboarding and migration

Tahsildar is offered as a package. We’ll work out the products and plan that fit you in a free demo. Onboarding support, your dedicated account managers and web services / API come at no extra cost.

Request a demo

Let’s plan your patient payments together

Fill in the form and we’ll review your patient, treatment package and international patient payments with you in a free demo.

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Healthcare

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