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B2B payments built forthe dental industry

Connect the dental payment chain on one platform, from the patient payment to the clinic’s account and the clinic’s balance with the depot. Don’t depend on a single POS, and start treatment without waiting on ability to pay.

Request a free demoHow it works

From Arnica to Skytech, leading brands run their B2B payments on Tahsildar.

Arnica
Global Pharma
İsotlar Agro
Musatti
Audio
CP
Skytech
In a dental clinic office, the practice manager unpacks a box of supplies
Clinic order payments by card and payment link
Problems and solutions

The payment problems dental companies know best

Dental depots, implant and materials distributors, dental laboratories and multi-branch dental clinics run into the same issues. Tahsildar has a ready answer for each.

01 · Patient, clinic, depotThe patient pays, but the clinic’s balance stays openThe patient pays the clinic, the clinic pays the depot separately; receivables build up in the middle.SolutionDealer Payments02 · OrdersClinic orders by phone and WhatsAppConsumables and implant orders arrive by message; price lists vary by clinic.SolutionDealer Order Management03 · Single POSDepending on a single POSOne bank’s POS; the best rate can’t be picked per card and instalment, and payments stall when the bank doesn’t respond.SolutionPayment OrchestrationPOS Reporting04 · FinancingFinancing needs on the patient and clinic sideImplant and prosthetic treatment is high value; when cash is tight, treatment is postponed.SolutionDealer Financing05 · Remote paymentPatients called back in for the remaining balanceFor the balance, check-ups or lab fees, patients come back in or read out card details by phone.SolutionOnline Payments06 · ReportingPOS, bank and accounting tracked separatelyFees, refunds and payment records sit on different screens; reconciliation is error-prone.SolutionPOS ReportingERP / CRM Integration
Problem 1 · Patient, clinic, depot

The patient pays, but the clinic’s balance stays open

Implants and dental materials are often sold from the depot to the clinic on terms, and the clinic pays the depot as it collects from patients. The patient payment and the clinic’s account balance move in separate flows, so reconciliation lags.

Solution

  • Give your clinics their own payment screens; clinics take patient payments from this screen
  • The patient’s payment can come to you and post to the clinic’s account as a credit, closing the clinic’s balance in the same flow
  • Or payments go to the clinic’s IBAN and the clinic pays you from the same panel
  • Set a separate payment set-up and credit limit for each clinic
  • Clinics see their own reports and you see the whole network
ServiceYour dedicated account manager sets up new dealers and users for you.
Dealer Payments
Implant treatment
Kadıköy Dental Clinic · TRY 96,000
Illustrative example
The usual way
  1. The patient pays the clinic
  2. The clinic pays the depot by transfer at month-end
  3. The depot tracks the clinic’s balance by statement
With Tahsildar
  1. The patient pays by card from the clinic’s Tahsildar screen
  2. The payment goes to the depot and posts to the clinic’s account as a credit
  3. The clinic’s balance closes in the same flow

The chain closes in one flow. Patient payments and clinic balances tracked together.

Problem 2 · Orders

Clinic orders by phone and WhatsApp

Clinics order consumables, implants and impression materials by phone or message. Clinic-specific prices and promotions sit on separate lists, and orders and payments are tracked separately.

Solution

  • Clinics order from your private B2B storefront using price lists specific to their clinic group
  • Product visibility by group, stock by warehouse and units of measure (box, piece)
  • Category and brand discounts, volume target discounts, gift vouchers and coupons
  • The basket closes with payment: card in instalments, bank transfer (EFT and havale), Dealer Financing or on account
  • Your field reps enter orders during clinic visits; orders and payments sync to your ERP
ServiceOur team uploads your products, price lists and settings during onboarding.
Dealer Order Management
Clinic order
Çankaya Dental Clinic · 11 lines
Illustrative example
The usual way
  1. The clinic sends its order list by message
  2. Prices are worked out per clinic by hand
  3. Payment is requested separately at month-end
With Tahsildar
  1. The clinic builds the basket with its own price list
  2. Promotions and volume target discounts apply in the basket
  3. Pays by card, bank transfer or on account

Order and payment in one flow. Orders and payments sync to your ERP.

Problem 3 · Single POS

Depending on a single POS

Many clinics and depots work with a single bank’s POS. The best rate can’t be chosen for each card and instalment count, and when the bank doesn’t respond or a transaction fails, the patient payment is left unfinished.

Solution

  • Payment Orchestration routes every transaction, from a single payment to 12 instalments, to the most suitable POS according to your rules
  • Integrated with 23 banks and 23 payment institutions
  • If a bank doesn’t respond, the payment continues through an alternative POS
  • Separate POS, instalment and fee set-ups for each clinic
  • POS Reporting compares the agreed rate with the rate charged on every transaction and alerts you to deviations

In Turkey, paying by card in instalments is common practice.

ServiceGet a free POS pricing quote from at least 3 payment institutions.
Payment OrchestrationPOS Reporting
Patient payment
Orthodontics · TRY 58,000 · 9 instalments
Illustrative example
The usual way
  1. The payment is tried on a single bank’s POS
  2. If the bank doesn’t respond, the patient comes back another day
  3. The instalment rate can’t be chosen per card
With Tahsildar
  1. A rule routes the transaction to the best POS for the card and instalment
  2. If the bank doesn’t respond, it fails over to another POS
  3. The rate charged is checked against your agreement

Payments don’t stall on one POS. Every transaction routes by your rules.

Problem 4 · Financing

Financing needs on the patient and clinic side

Implant, prosthetic and orthodontic treatments are high value. When a patient’s card limit falls short, treatment is postponed, and the clinic’s payment to the depot also depends on the treatment being paid for.

Solution

  • Patients can apply for a Fibabanka personal loan from their phone, without visiting a branch
  • Your clinics pay with commercial credit: up to TRY 2 million with Fibabanka, up to TRY 2 million for sole proprietorships with İşbank İşPay
  • Whether the loan goes to the clinic or the patient, the amount goes straight to your company
  • Your company never becomes the clinic’s debtor or guarantor; the bank makes the credit decision
  • Terms of up to 18 months, company-specific pricing and cost sharing with Fibabanka
Dealer Financing
Implant treatment
Patient payment · TRY 145,000
Illustrative example
The usual way
  1. The patient hits their card limit
  2. Treatment is postponed
  3. The clinic’s payment to the depot is delayed
With Tahsildar
  1. The patient applies for a personal loan by phone
  2. Once disbursed, the amount goes to you
  3. Treatment starts without waiting on ability to pay

Treatment isn’t postponed. The term sits between the patient and the bank.

Problem 5 · Remote payment

Patients called back in for the remaining balance

For the remaining balance, a check-up or lab fees, patients are called back into the clinic or asked for card details by phone. Taking a deposit from a patient abroad is left to bank transfer.

Solution

  • Send the patient a payment link by SMS, email or messaging app
  • Recurring payments for treatments that run over months, such as orthodontics: each payment starts automatically when due
  • Payments from patients abroad with multi-currency and multilingual support; 122 currencies supported
  • Patients enter their own card details on a secure page and pay with 3D Secure
  • Automatic reminders go out before the due date
Online Payments
Orthodontic payments
Monthly instalment · 14 months
Illustrative example
The usual way
  1. The patient is asked to come in and pay each month
  2. Forgotten payments are requested at the check-up
  3. Tracking is done on paper at reception
With Tahsildar
  1. A monthly schedule is set up once
  2. Each payment starts automatically when due
  3. The patient gets a reminder before the due date
Paid
212
Due
18
Overdue
4

Patients don’t need to come in to pay. Every patient’s payment status on one screen.

Problem 6 · Reporting

POS, bank and accounting tracked separately

POS transactions sit on the bank’s screen, payments in the clinic software and invoices in accounting. Combining fees, refunds and payment records is error-prone and time-consuming.

Solution

  • POS Reporting brings all your virtual and physical POS terminals onto one screen, whether or not they run through Tahsildar
  • Refunds and voids are reported separately; erroneous transactions are flagged automatically
  • Payouts are verified against your bank account
  • Payments, POS transactions, refunds and voids post to the right customer account in your ERP
  • Bi-directional sync with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim); no middleware
POS ReportingERP / CRM Integration
Month-end reconciliation
180 clinics · 4 banks
Illustrative example
The usual way
  1. Each bank’s POS statement is downloaded separately
  2. Refunds are kept on a separate list
  3. Records are keyed into accounting by hand
With Tahsildar
  1. All POS transactions on one screen
  2. Refunds and voids reported separately
  3. Every payment posts to the right customer account in the ERP

Less double entry. Fees, refunds and payments in the same report.

Dental

Frequently asked questions

Can’t find the answer you need? Review your clinic network’s payment set-up with our team.

+90 850 532 75 05

Dental depots, implant and dental materials manufacturers and distributors, dental laboratories and multi-branch dental clinics. You manage your clinic network like a dealer network and track payments from the patient to the clinic’s account on one platform.

Yes. With Dealer Payments, the clinic takes the patient’s payment from its own screen; the payment can come to you and post to the clinic’s account as a credit. Alternatively, payments go to the clinic’s IBAN and the clinic pays you from the same panel.

By card in a single payment or up to 12 instalments. Payment Orchestration routes every transaction to the best POS for the card and instalment count, and you decide whether to absorb the instalment interest. Patients can also apply for a Fibabanka personal loan by phone.

Yes. With Dealer Financing, your clinics pay with credit of up to TRY 2 million with Fibabanka, and with İşbank İşPay up to TRY 2 million for sole proprietorships and up to TRY 10 million for incorporated companies within limits set at the branch. Once the loan is disbursed, the amount goes straight to your company; the bank makes the credit decision.

Yes. With Dealer Order Management, clinics order from your private storefront with their own price list, and the basket closes with payment by card, bank transfer, Dealer Financing or on account. Orders and payments sync to your ERP.

Tahsildar syncs bi-directionally with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim), as well as other widely used ERPs. Customer master data, balances and open items come from your ERP; payments, POS transactions, refunds and voids post to the right customer account. No middleware is needed; you only grant access.

Most set-ups go live within 24 hours, depending on your infrastructure. You set everything up together with your dedicated onboarding specialist, and your existing dealer data and customer accounts are migrated at no extra cost.

Onboarding and migration

Tahsildar is offered as a package. We’ll work out the products and plan that fit you in a free demo. Onboarding support, your dedicated account managers and web services / API come at no extra cost.

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Let’s plan your dental payment chain

Fill in the form and we’ll review the payment flow between patients, clinics and your depot with you in a free demo.

Demo request

Dental industry

Monthly volume