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Industries

B2B payments built formedical devices and supplies

Bring payments for medical devices and supplies onto one platform, from private hospitals and clinics to dealers and pharmacies. Get paid upfront on high-value devices with financing, and take supplies orders together with payment.

Request a free demoHow it works

From Hekimpan to Arnica, leading brands run their B2B payments on Tahsildar.

Hekimpan
Global Pharma
Genpa
CP
Audio
ttec
Arnica
In a medical equipment demo room, a rep presents a patient monitor
Card and instalment payments for equipment orders
Problems and solutions

The payment problems medical companies know best

Medical device, medical supplies and laboratory product manufacturers, importers and distributors selling to private hospitals, clinics and pharmacies through dealer networks run into the same issues. Tahsildar has a ready answer for each.

01 · Device financingTerms on high-value device salesClinics and private providers want devices on terms; the receivable waits for months.SolutionDealer Financing02 · Supplies ordersMedical supplies orders by phoneGloves, syringes and kits are ordered often; box and case units get mixed up.SolutionDealer Order Management03 · Service and maintenanceService and maintenance contract paymentsMaintenance and calibration fees are regular but chased by hand every month.SolutionOnline Payments04 · Dealer networkRegional dealers and sub-dealers scatteredThe regional dealer collects from clinics and pays you separately; the middle of the chain stays out of sight.SolutionDealer Payments05 · ReconciliationDevices, supplies and service in one accountDevice, supplies and service payments arrive through different channels; account tracking is split.SolutionERP / CRM IntegrationPOS Reporting
Problem 1 · Device financing

Terms on high-value device sales

Imaging, measurement and treatment devices are high value, and clinics and private providers often want long terms. Terms are split over promissory notes, and the receivable waits with the distributor for months.

Solution

  • The clinic or provider chooses Dealer Financing at checkout; once the loan is disbursed, the amount goes straight to your company
  • Up to TRY 2 million in commercial credit with Fibabanka; with İşbank İşPay, up to TRY 2 million for sole proprietorships and up to TRY 10 million for incorporated companies within limits set at the branch
  • Terms of up to 18 months, company-specific pricing and cost sharing with Fibabanka
  • Your company never becomes the buyer’s debtor or guarantor; the bank makes the credit decision
  • From the payment screen, without visiting a branch
Dealer Financing
Device sale
Private clinic · ultrasound device · TRY 1,650,000
Illustrative example
The usual way
  1. The clinic signs a 12-month promissory note
  2. The distributor tracks note maturities
  3. An unpaid note stays with the distributor
With Tahsildar
  1. The clinic chooses to pay with financing at checkout · İşbank İşPay, incorporated company
  2. Once the loan is disbursed, the amount lands in your account
  3. The term sits between the clinic and the bank; you are not a guarantor

High-value devices paid for upfront. The bank may review larger amounts further.

Problem 2 · Supplies orders

Medical supplies orders by phone

Gloves, syringes, kits and other supplies are ordered frequently and regularly. Box and case units get mixed up over the phone, institution-specific prices are applied by hand, and orders and payments are tracked separately.

Solution

  • Clinics, hospitals and dealers order from your private B2B storefront using group-specific price lists
  • Units of measure and unit conversion: box, case, piece; stock by warehouse
  • Volume target discounts, category and brand discounts
  • The basket closes with payment: card in instalments, bank transfer (EFT and havale), Dealer Financing or on account
  • Your field reps enter orders during visits; orders and payments sync to your ERP
ServiceOur team uploads your products, price lists and settings during onboarding.
Dealer Order Management
Monthly supplies order
Private medical centre · 21 lines
Illustrative example
The usual way
  1. Purchasing sends the order by email
  2. Box and case quantities are worked out by hand
  3. Payment is chased separately
With Tahsildar
  1. The institution builds the basket with its own price list
  2. Units and warehouse stock show in the basket
  3. The order and payment sync to the ERP

Supplies orders arrive with payment. Regular orders in one flow.

Problem 3 · Service and maintenance

Service and maintenance contract payments

Maintenance, calibration and service contracts for devices are paid regularly. Each institution gets a separate invoice and reminder, and a late payment is noticed only when service is due.

Solution

  • Set a monthly or custom payment schedule once; each payment starts automatically when it falls due
  • Set up the schedule for a single institution or, with bulk recurring payments, for all contracts
  • Retry rules for failed transactions
  • Automatic reminders go out before the due date; late payments show up in the panel
  • Institutions pay by card in a single payment or in instalments
Online Payments
Maintenance contracts
148 devices · monthly fee
Illustrative example
The usual way
  1. Each institution gets a separate invoice
  2. Reminders are made by phone
  3. A late payment is noticed when service is due
With Tahsildar
  1. A monthly schedule is set up once for every contract
  2. Each payment starts automatically when due
  3. Automatic reminders go out before the due date
Paid
131
Due
12
Overdue
5

Maintenance fees are paid automatically. Every contract’s status on one screen.

Problem 4 · Dealer network

Regional dealers and sub-dealers scattered

Medical products often reach clinics through regional dealers. The dealer collects from the clinic and pays you separately, and the receivable in the middle of the chain shows only when a payment is late.

Solution

  • Dealers and sub-dealers take payments from their customers and pay you from the same screen
  • Payments can go to the dealer’s IBAN, or come straight to you and post to the dealer’s account as a credit
  • Set a separate payment set-up and credit limit for each dealer
  • In the parent company, dealer and sub-dealer chain, everyone sees their own reports and you see the whole network
  • Dealers log in on your own domain and see your brand
ServiceYour dedicated account manager sets up new dealers and users for you.
Dealer Payments
Dealer payments
Aegean Medical Dealer · 70 clinics
Illustrative example
The usual way
  1. The dealer collects from the clinic
  2. Your payment arrives by transfer at month-end
  3. The dealer’s open receivables are invisible to you
With Tahsildar
  1. The clinic pays by card from the dealer’s screen
  2. The payment comes to you and posts to the dealer’s account as a credit
  3. Dealer and clinic payments in the same report

The whole chain is visible. You see which dealer collected from which clinic.

Problem 5 · Reconciliation

Devices, supplies and service in one account

Payments for devices, supplies and service from the same institution arrive through different channels and banks. Posting them all to the right account and separating refunds takes accounting time.

Solution

  • Payments, POS transactions, refunds and voids post to the right customer account in your ERP
  • Bi-directional sync with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim); no middleware
  • POS Reporting brings all your virtual and physical POS terminals onto one screen; refunds and voids are reported separately
  • The agreed rate is compared with the rate charged on every transaction
  • Every sync is logged; timing is set in the panel
ERP / CRM IntegrationPOS Reporting
Month-end reconciliation
320 institutions · 4 banks
Illustrative example
The usual way
  1. Each bank statement is downloaded separately
  2. Device, supplies and service payments are posted separately
  3. Refunds are kept on a separate list
With Tahsildar
  1. Every payment posts to the institution’s account in the ERP
  2. Refunds and voids reported separately
  3. A failed sync shows up with its reason

Less double entry. Month-end reconciliation gets shorter.

Medical

Frequently asked questions

Can’t find the answer you need? Review your institution and dealer payment set-up with our team.

+90 850 532 75 05

Companies selling to private hospitals, clinics, laboratories, pharmacies or dealers: medical device, medical supplies and laboratory product manufacturers, importers and distributors.

Yes. With Dealer Financing, the buyer pays with credit of up to TRY 2 million with Fibabanka, or with İşbank İşPay up to TRY 2 million for sole proprietorships and up to TRY 10 million for incorporated companies within limits set at the branch. Once the loan is disbursed, the amount goes straight to your company; the bank makes the credit decision.

Yes. With Dealer Order Management, institutions order from your private storefront with their own price list, and the basket closes with payment by card, bank transfer, Dealer Financing or on account.

Yes. In Online Payments you set a monthly or custom payment schedule once, and each payment starts automatically when it falls due. Retry rules are set up for failed transactions.

Tahsildar syncs bi-directionally with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim), as well as other widely used ERPs. Customer master data, balances and open items come from your ERP; payments, POS transactions, refunds and voids post to the right customer account. No middleware is needed; you only grant access.

Most set-ups go live within 24 hours, depending on your infrastructure. You set everything up together with your dedicated onboarding specialist, and your existing dealer data and customer accounts are migrated at no extra cost.

Onboarding and migration

Tahsildar is offered as a package. We’ll work out the products and plan that fit you in a free demo. Onboarding support, your dedicated account managers and web services / API come at no extra cost.

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Let’s plan your medical payments together

Fill in the form and we’ll review your device, supplies and service payments with you in a free demo.

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Medical industry

Monthly volume