Industries

Payments built forcoffee chains

Bring product, equipment and regular fee payments from franchise branches onto one platform. Take branch orders together with payment, and see every branch’s POS in one report.

From Mövenpick to Mexxsun, leading brands run their B2B payments on Tahsildar.

Mövenpick
Hilton
Elite World
Pera Palace
Uno
EkolFood
Mexxsun
In a coffee chain’s roastery, the team gathers around the espresso machine
Branch and franchise payments in one place
Problem 1 · Branch orders

Branch orders by message, payment separately

Franchise branches order coffee beans, milk, syrups, cups and packaging several times a week by message or email. Head office keys the order in by hand and tracks the payment separately.

Solution

  • Branches order from your private B2B storefront using price lists specific to their branch group
  • Units of measure (case, pack, piece) and stock by warehouse
  • The basket closes with payment: card in instalments, bank transfer (EFT and havale), Dealer Financing or on account
  • Automatic or manual order approval; email and SMS notifications
  • Orders and payments sync to your ERP, and the payment posts to the branch’s account
ServiceOur team uploads your products, price lists and settings during onboarding.
Weekly branch order
Kadıköy branch · 18 lines
Illustrative example
The usual way
  1. The branch sends its order list by message
  2. Head office keys the order in by hand
  3. Payment is chased at month-end
With Tahsildar
  1. The branch builds the basket with its own price list
  2. Pays by card, bank transfer or on account
  3. The order and payment sync to the ERP

Orders arrive together with payment. Every branch’s orders and payments on one screen.

Problem 2 · Regular fees

Franchise fees tracked by hand every month

Franchise branches’ regular payments are chased every month by email and phone. Which branch has paid and which is late is tracked on lists.

Solution

  • Set a monthly or custom payment schedule once; each payment starts automatically when it falls due
  • Set up the schedule for a single branch or, with bulk recurring payments, for all branches
  • Retry rules for failed transactions
  • Automatic reminders go to branches before the due date; late payments show up in the panel
  • Set the amount and description for each payment
Monthly branch payments
64 franchise branches
Illustrative example
The usual way
  1. A reminder email goes to each branch
  2. Paid branches are marked on a list
  3. A late branch is noticed at month-end
With Tahsildar
  1. A monthly schedule is set up once for all branches
  2. Each payment starts automatically when due
  3. Automatic reminders go out before the due date
Paid
57
Due
5
Overdue
2

Regular fees are paid automatically. Every branch’s status on one screen.

Problem 3 · Branch network

Visibility across head office, region and branches

In growing chains, regional franchisees supply sub-branches, collect payment themselves and pay head office separately. Head office sees the receivable in the middle of the chain only when a payment is late.

Solution

  • Regional franchisees take payments from sub-branches and pay head office from the same screen
  • Payments can go to the regional franchisee’s IBAN, or come to head office and post to its account as a credit
  • Set a separate payment set-up and credit limit for each branch
  • Across head office, regions and branches, everyone sees their own reports and head office sees the whole network
  • Branches log in on head office’s domain and see the chain’s brand
ServiceYour dedicated account manager sets up new dealers and users for you.
Regional payments
Aegean regional franchise · 12 branches
Illustrative example
The usual way
  1. The region collects from sub-branches one by one
  2. Payment to head office arrives at month-end
  3. Sub-branches’ balances are invisible to head office
With Tahsildar
  1. The sub-branch pays by card from the region’s screen
  2. The payment goes to head office and posts to the region’s account as a credit
  3. Region and branch payments in the same report

The whole chain is visible. You see which region collected from which branch.

Problem 4 · Branch POS

Every branch’s POS at a different bank

Each branch takes daily card sales on POS terminals from different banks. Fees, settlement times and payouts sit on each bank’s own screen, and head office pieces together the chain’s total turnover.

Solution

  • POS Reporting brings all your virtual and physical POS terminals onto one screen, whether or not they run through Tahsildar
  • The agreed rate is compared with the rate charged on every transaction, with an alert on deviations
  • Daily, weekly and monthly turnover and fee reports
  • With Physical POS, single-payment sales land on your card the next day at 0% fee; cash register (ÖKC) and POS in one device
  • Payouts are verified against your bank account
ServiceGet a free POS pricing quote from at least 3 payment institutions.
Branch turnover
64 branches · 5 banks
Illustrative example
The usual way
  1. Each branch downloads its own bank statement
  2. Fee differences show up at month-end
  3. Head office merges turnover in spreadsheets
With Tahsildar
  1. Every branch’s POS transactions on one screen
  2. An alert when a rate deviates
  3. Daily turnover and fee report

The chain’s turnover at a glance. Fees and settlement in one report.

Problem 5 · Opening and equipment

Equipment payments for a new branch opening

Opening a new branch means a large bill for coffee machines, grinders and equipment. The new franchisee’s cash is stretched, payment is split over promissory notes, and the receivable builds up at head office.

Solution

  • The franchisee chooses Dealer Financing at checkout; once the loan is disbursed, the amount goes straight to head office
  • Up to TRY 2 million in commercial credit with Fibabanka; up to TRY 2 million for sole proprietorships with İşbank İşPay
  • Terms of up to 18 months, company-specific pricing and cost sharing with Fibabanka
  • Head office never becomes the franchisee’s debtor or guarantor; the bank makes the credit decision
  • Card payments in a single payment or up to 12 instalments are also possible
Branch opening
New franchise · equipment package · TRY 1,150,000
Illustrative example
The usual way
  1. The franchisee splits the equipment over promissory notes
  2. Head office tracks note maturities
  3. An unpaid note stays with head office
With Tahsildar
  1. The franchisee chooses to pay with financing at checkout
  2. Once the loan is disbursed, the amount goes to head office
  3. The term sits between the franchisee and the bank

Openings aren’t tied up in notes. The amount is in your account on the day the loan is disbursed.

Coffee chains

Frequently asked questions

Can’t find the answer you need? Review your branch network’s payment set-up with our team.

+90 850 532 75 05

Coffee, bakery and café chains growing through franchise or regional models, and head offices supplying branches with products and equipment.

Yes. With Dealer Order Management, branches order from your private storefront with their own price list, and the basket closes with payment by card, bank transfer, Dealer Financing or on account. Orders and payments sync to your ERP.

Yes. In Online Payments you set a monthly or custom payment schedule once, and each payment starts automatically when it falls due. Retry rules are set up for failed transactions.

Yes. POS Reporting brings all your virtual and physical POS terminals onto one screen, whether or not they run through Tahsildar. It compares the agreed rate with the rate charged on every transaction and provides daily, weekly and monthly turnover and fee reports.

Tahsildar syncs bi-directionally with SAP and Turkey’s leading ERPs (Logo, Mikro, Nebim), as well as other widely used ERPs. Customer master data, balances and open items come from your ERP; payments, POS transactions, refunds and voids post to the right customer account. No middleware is needed; you only grant access.

Our infrastructure is built for peak periods: it scales automatically with load and balances traffic, so it can absorb the higher payment volumes at the start of the month and during campaigns. Systems are monitored 24/7 and our team is alerted automatically if anything unusual happens. If you have more than one POS set up, payments fail over automatically to a backup acquirer when a bank or payment institution has an issue.

Most set-ups go live within 24 hours, depending on your infrastructure. You set everything up together with your dedicated onboarding specialist, and your existing dealer data and customer accounts are migrated at no extra cost.

Tahsildar is offered as a package. We’ll work out the products and plan that fit you in a free demo. Onboarding support, your dedicated account managers and web services / API come at no extra cost.

Request a demo

Let’s plan your chain’s payments together

Fill in the form and we’ll review your branch orders, regular fees and branch POS set-up with you in a free demo.

Demo request

Coffee chains

Monthly volume